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aggiEpass Frequently Asked Questions

The aggiEpass is a preloaded parking payment card that allows a customer to access University Center, Central Campus and West Campus garages without pulling a ticket or paying at the cashier booth or pay stations. Your payment will be deducted from the balance on your card by simply swiping the card to enter and swiping to exit the garage!

NOTE: Make sure to SWIPE IN AND SWIPE OUT at each visit to prevent being overcharged.

How can I purchase an aggiEpass
You can purchase the aggiEpass online through My Account or at the Customer Assistance Center located in 108 Koldus. The minimum initial balance is $25.

Where can I use the aggiEpass?
The aggiEpass is valid for the following garages:

  • University Center Garage (visitor parking areas on 1st and 2nd levels)
  • Central Campus Garage
  • West Campus Garage

How do I use my aggiEpass?
Simply swipe the aggiEpass in the card readers at entrances and exits of the garage. Upon swiping at exit, the fee will be subtracted from your balance based on the current hourly rate. Space is not guaranteed and entry is granted only if space is available. Garage access via the aggiEpass will be denied if the balance of the card is less than $4.

Where can I reload my aggiEpass?
You can reload your aggiEpass online through My Account, at the cashier stations in the University Center and Central Campus garages, or at the Customer Assistance Center located in 108 Koldus. You may add any amount in $5 increments. Please note that the balance is non-refundable and non-transferable.

How do I check my aggiEpass balance?
You can check the balance of your aggiEpass online through My Account.

Can I view usage information for my aggiEpass?
Yes! Usage information can be viewed online through My Account.

Can a parent purchase an aggiEpass for their student?
Yes! Parents or other non-affiliates may purchase an aggiEpass online through My Account as a visitor or at our Customer Assistance Center in 108 Koldus.

What do I do if I lose my aggiEpass?
Report your lost or stolen aggiEpass to our Customer Assistance Center in 108 Koldus. Your existing card will be canceled and a new one will be issued with the remaining balance. There will be a $5 replacement fee.

What happens if my aggiEpass balance is insufficient to cover my parking fee?
You will need to reload your aggiEpass (see above) or pay a $15 fee for a lost ticket at one of the pay stations or cashier booth. The pay station will then provide you with a ticket to exit the garage.