Returns, Cancellations & Exchanges

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I will only need my permit for half the year. Can I get a refund?	Customers wanting to park only for a portion of the year may return the permit any time before July 31 for a prorated refund. NOTE: Customers who return their permit lose their priority as a previous customer. See Assignment Process
I no longer want my permit but my friend does. Can I just sell it to him?	No. Parking permits are not transferable. Any citations issued with your permit displayed become your responsibility, regardless of who was driving or who owns the vehicle. If you no longer want or need your permit, return it to Transportation Services Customer Assistance Center (1250 TAMU) for a prorated refund. Then it can be offered to the next customer on the wait list.
How do I cancel the permit I ordered for 2009-10? How can I get a refund?	If it is April 8 - July 15, log on to the My Account to click to cancel. This will stop the charges and no payments or refunds will be processed. If it is after July 15, return your permit to Transportation Services by: Dropping it in the drop box to the right of the door to 108 Koldus Returning it to a cashier located in 108 Koldus Mailing it to: Texas A&M University Transportation Services 1250 TAMU College Station, TX 77843-1250 Permits received after August 31, 2009, will be eligible for a pro-rated refund
What happens to my permit registration if I return my permit?	You will lose your status as a renewing/changing customer if you return your permit! Any customer who returns their permit after completing permit registration will be considered as a NEW customer in the University's Assignment Priority Policy and will lose the guaranteed RENEWAL of their parking permit.
I cancelled or returned my permit but have decided that I really still want it. What can I do?	Unfortunately, once a permit is returned or cancelled, it is offered to the next customer on the wait list and is no longer available to you. You can request to be added back to the wait list for the permit you desire by logging on to My Account.
What happens if I purchase or exchange permits after the registration period begins?	Customers who purchase or exchange permits after April 8 and before July 15 should log on to My Account to cancel their previous registration request, if applicable, then request to renew the new permit.