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I registered more than once and have more
than one confirmation number. What should I do? Will I be charged for more than
one permit?
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No action is necessary on your part. Customers may register and make changes as
many times as they like during the registration period. The LAST registration submitted
prior to the close of registration will supersede all others and be the one used
during the permit assignment process. Faculty, staff, and students are only eligible
to receive and will only be charged for one permit.
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One of the addresses you have on file for me is incorrect.
How can I change it?
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We download address information on a weekly basis directly from your records with TAMU . Updating your address information with the University will automatically update your information on your parking account, BUT WILL NOT alter the address you selected for permit delivery. Your permit will still be sent to the address you selected when you completed your registration. If you want to change the delivery address for your permit, you MUST LOG BACK INTO REGISTRATION TO UPDATE YOUR MAILING ADDRESS SELECTION.
Students: You may log on to http://myrecord.tamu.edu to make changes to your personal information.
Faculty and Staff: You may log on to http://sso.tamus.edu to make changes to your personal information.
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When will I be notified of my parking assignment?
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You will receive an email July 19, 2008 and/or may log on to My Account beginning July 19, 2008 to view your parking assignment, cancel your permit request or change your wait list.
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How can I check on the status of my parking assignment after
the registration period has closed?
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Visit My Account to view your assignment beginning July 19, 2008.
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I don’t read e-mail. How can I be sure that the parking
office has received my applications?
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The last step of the online process provides a request #. Print this page for your records indicating the request #. |
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What do I do if I have exchanged my parking permit since
I registered online?
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Your online registration record reflects the last online request you made. If you have a new permit since you registered online and you want to renew the NEW permit, go back to the online registration screen to cancel your original registration request then request the new lot. |
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What do I do if I received a parking assignment but did not
receive my permit in the mail?
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Log on to My Account, scroll to My Permits, click VIEW, click on your new year permit number (looks like 9xxxxxxxx), print the page, then display the print out on the driver’s side of the dashboard of your vehicle to park in your assigned facility. Between September 1-5, bring your picture ID to 108 Koldus and file it as lost and receive a replacement at no charge.
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If I report my permit lost what do I do if it is found?
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Immediately return the found permit to Transportation Services at 108 Koldus. (Use of a permit that is filed as lost will result in ticketing and towing.) |
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How and when will I receive my permit?
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Your permit will be mailed between July 29 and August 4, 2008, to the address you requested — delivery may take up to 10 days.
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My permit is being sent home and I need it here. What do
I do?
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If it is before July 15 at 5 p.m., log back on and change the shipping address. After July 15 at 5 p.m., print your receipt for the permit or log on to My Account, scroll to My Permits, click VIEW, click on your new year permit number (looks like 8xxxxxxxx), print the page, then display the print out on the driver’s side of the dashboard of your vehicle to park in your assigned facility. Printed permit documents are valid for 10 days from the date of purchase. Then try to get your permit from home. If this is not possible, you may bring your picture ID to a cashier in 108 Koldus to file it as lost and pay $10 for a replacement permit.
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