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Glossary of Parking Terms

1AM permits – Permits allocated to active executive-level administrators and active distinguished professors. This permit allows parking in University Business lots and University Business spaces (for up to 2 hours) when conducting university business. These permits also allow parking in service spaces when servicing a facility, loading docks while loading or unloading, all unnumbered spaces, and visitor pay areas without paying.

12th Man Parking – The parking program used during football gamedays for those individuals with special parking privileges allotted to them by the 12th Man Foundation. 12th Man designated lots must be vacated by 6:00 am the morning before a home football game by occupants without the appropriate 12th Man permit.

Access Card – A card issued to provide access to authorizes Texas A&M University affiliated persons, used to gain access to gated facilities.

Administrative Office702 University Drive E, Building E Office in which Transportation services administrative personnel are located. The executive director, associate directors, human resources, communications and information technology staff are housed in the suite. These administers are responsible for the daily planning, accounting, operation, public relations, and policies concerning Transportation Services.

Administrative Relocation – The relocation of a vehicle for the purpose of gaining access to the physical space occupied by the vehicle. There is not a charge to the owner of the vehicle that is relocated unless it is parked illegally.

Allocation – Refers to an authorization for a specific parking assignment.

Any Valid Permit Lot – A select few parking lots that allow any Texas A&M University permit (night permits 5 p.m. – 6 a.m. only) to park.

Altered/Forged Permits – Any permit that has been tampered with, modified, or counterfeited from a valid Texas A&M University permit.

APD – Automatic Payroll Deduction. This payment option is available for eligible Texas A&M University employees and automatically deducts the parking permit cost from an employee's paycheck. This option is an alternative to paying the entire cost of a permit at the time of purchase. The amount deducted is dependent upon payroll details including an employee's total months budgeted and percent effort.

Appeal – A written and/or oral dispute over a parking citation.

Appeals Board – A peer group of at least 3 people designated by the department to read, research, evaluate, and come to a decision concerning all appeals that are filed regarding citations.

Anti-Passback – A function of the controlled access system that requires an access device to be used in an entrance reader before it can be used in an exit reader and vice versa. This function will deactivate any access device that is not used in the appropriate sequence.

Automatic Pay Station – A machine that accepts payment and validates pay-parking access tickets without cashier assistance. These machines accept bills or coins. These machines are also known as "Pay-On-Foot.”

Billable – A student who is enrolled at Texas A&M University for at least one credit hour during the current Transportation Services billing cycle.

Boot – The placement of a SmartBoot device around the tire of a vehicle which renders the vehicle undrivable. Vehicles may be booted for one or more of the following criteria: 3 or more unpaid parking citations, fines exceeding $160, citation balance due older than 90 days. Information on how to pay the fines will be listed on the boot notice. If the fines remain unpaid in the timeframe listed on the boot notice, the vehicle may be towed.

Business Permit – Permits available to be purchased by departments only and may be provided to employees who need to move across campus to conduct official university business. Business permits must be used in conjunction with a valid Texas A&M University permit.

Business Space – A parking space on campus reserved 24 hours a day, 7 days a week for vehicles displaying a business or campus permit. Some spaces are limited to 2 hours parking as indicated by the sign.

Campus PermitPermits available to be purchased by University affiliates only who do not have an on-campus office, but need to park on campus while conducting official university business.

Citation – A written instrument, usually generated by a hand-held computer, which documents the circumstances of a parking violation and the charges owed, if any, to the department. People often refer to a citation as a ticket.

Commuter Student – A person currently enrolled as a student but not assigned to campus housing.

Compass – Computer system used campus-wide as the central student database at Texas A&M.

Congress Ticket – An access ticket which provides exit and entry for a specified number of times or time period for use in the pay lots. (Also known as the "come and go" ticket)

Connect – When a license plate number or parking permit is found to belong to a university affiliate.

Contract Area – Refers to an area within a parking garage where permits are required and visitors cannot park.

Controlled Access Facility – Any surface lot or parking garage that requires an access device or dispenses a ticket to gain access.

Customer Assistance Center – the interface for parking transactions and customers with parking inquiries, comments, or complaints. Located in 108 Koldus.

Customer Assistance Representatives – Staff located in 108 Koldus who communicate directly with customers and facilitate interactions with either themselves or others within the department that address the customers’ concerns with citations, parking conditions, and anything else that may require this department’s attention. They are also responsible for disseminating any information deemed helpful to this department’s customers.

Debit Ticket – A citation issued to vehicles parked overnight in a pay lot; used to track the length of time a vehicle has been parked and to help remind the customer of fees owed before they try to exit the facility without having an exit ticket.

Departmental Parking Representative – A designated liaison between Transportation Services and their department/college whose duties include assigning parking allocations, advising new employees of parking procedures and parking regulations, maintaining accurate parking records, and prioritizing parking for individuals within their department.

Disabled – A physical or mental condition verified by a physician that substantially limits mobility and therefore entitles an individual to unique parking privileges.

Disabled Parking Permit – A county-issued disabled parking permit may be used in conjunction with a Texas A&M parking permit to authorize the bearer to park in any designated disabled parking space or unrestricted space within any lot. This rule does not apply to airport parking.

Dispatch – The portion of the enforcement area within this department that coordinates the activities and communications of the parking services officers.

Dry Seal – A parking permit in the form of a sticker that adheres to the lower passenger side of the front windshield. (Typically used on convertible vehicles.)

Enforcement – The portion of this department charged with the execution of the parking rules and regulations as determined by the administrators of this department. Persons often associated with this area of the department include but are not limited to: parking services officers, dispatch, and SCAN officers.

Exit Grace Time – Time allowed to exit a pay area after payment. If the grace time is exceeded additional payment will be required.

Faculty – Anyone affiliated with the University by employment for the purpose of teaching and/or research.

Fire Lane – An area designated by the university to remain clear of vehicles and obstacles to provide clear and quick access to university buildings by emergency vehicles. These areas are indicated by red painted curbs and/or fire lane signs.

Fleet Leasing – The portion of this department responsible for the acquisition, use, and maintenance of sedans and vans for use by university affiliates. This body leases/checks out vehicles at their disposal for use by personnel conducting some type of university business.

Gated Area – Any lot on campus, secured by a gate, requiring a specific code or access device to gain entry.

Handicap Access Aisle – An area adjacent to a handicap parking space usually marked with striped lines. These areas should remain clear of vehicles and obstacles at all times to provide easy access for disabled individuals entering and exiting their vehicles.

Handicap Parking Space – Usually designated by the universal handicap symbol on a sign posted in front of the space. These areas provide parking on campus to any vehicle displaying a handicap permit and a Texas A&M University parking permit.

Impound – To confiscate a vehicle by towing for the purpose of retrieving delinquent fines or fees due to the university.

Loading Zone – An area designated with a sign, curb paint, or by an actual loading dock that provides temporary parking to load/unload. Vehicles may not remain in the area longer than 15 minutes.

Lost/Stolen Permit – Any permit that has been reported and filed as lost or stolen to Transportation Services by the owner. This situation occurs most often when the owner loses their permit and needs to obtain another valid permit. Anyone found to be using a “Lost/Stolen” permit will receive substantial fines and their vehicle will be booted and/or towed. The lost/stolen permit must be retrieved by the individual using it and returned to Transportation Services before the vehicle is released from impoundments.

Lot – Uncovered parking area.

Merchant Tickets – A ticket dispersed at a pay parking area and validated by an authorized Texas A&M University fiscal entity. The ticket must be submitted to a remote cashier to be time stamped to allow ticket holder to exit area.

Nested Area – A controlled access lot within another controlled access lot. This refers to places such as contract levels or priority bays within a garage.

Night Parking Privileges – Parking privileges extended between 5pm - 6am each day to allow customers to use their permit to park in designated night parking areas.

Non-billable – A student not enrolled at Texas A&M University for at least one credit hour during the current Transportation Services billing cycle; therefore, is unable to transfer fees, fines or other charges to their university fee statement.

Numbered Space – Any parking space contracted to an individual which is reserved and numbered. There are certain times that spaces may not be reserved. These times include, but are not limited to, days when special events bring large numbers of visitors to campus such as home football games, graduation, move-in/move-out, Parents Weekend, as well as times when Transportation Services parking staff is not on duty. There is no proration for the reserved numbered space permit for these exceptions. These spaces are identified by painted numbers on the curb and pavement.

One-Shot – A pay area pre-coded ticket designed to raise a gate one time, and then be discarded.

Overstay – Term for a contract vehicle remaining on the visitor’s level of a parking garage for more than 15 minutes. Contract vehicles must proceed to either exit the parking garage or continue on to their contracted area before the 15 minute interval.

Parking Space – A space indicated between two white lines where a vehicle or motorcycle can park.

Pay-and-Display – Visitors pay hourly fees at the Pay-and-Display machine and display printed receipt on their dashboard.

Pay-On-Foot Station – See Automatic Pay Station

PBPPay by Phone service available for paying hourly visitor fees

PBS – (Pay by Space) Visitors pay hourly fees at the Pay-By-Space machines according to the number designated on the parking space

Placard – An 8” x 11” sheet of paper specially designed by the department to serve as a permit. These sheets are issued for any number of different purposes as deemed necessary by the department. These placards are to be displayed on the driver’s side of the dashboard and are only valid for the uses printed on them.

Prepaid Parking – Arrangements made for parking in a pay area. Usually associated with conferences and accomplished through the use of "congress tickets." (Sometimes known as “Reserved Parking”)

Priority Bay – A small nested parking area at the lowest level of a parking garage.

PSO – Parking Services Officer – These men and women work within the Enforcement area of the department and are charged with responsibilities that the department feels necessary to accomplish their portion of the department’s mission. Their duties often include, but are not limited to, citing vehicles, the relocation of vehicles, and the direction of traffic.

Public Nuisance Vehicles – In addition to displaying a valid permit, all vehicles parked on university property must be lawfully registered, inspected and capable of legal operation. Vehicles that are inoperable or appear to be abandoned will be removed from university property at the owner’s expense. Vehicles are not to be used as storage areas or for any other use which is not consistent with the efficient operation of the university. Vehicles that emit unreasonable noise or odor; leak fluid or create a similar disturbance shall be declared a nuisance and the vehicle will be removed at the owner’s expense. Nuisance vehicles may be removed even though they display a valid parking permit.

Reduced Citation – A citation fine reduced by the appeal panel.

Release – The process of granting permission to the wrecker company to let the owner obtain their vehicle once all balances owed to Transportation Services have been cleared.

Relocate – To tow a vehicle from one area on campus to another due to violation or emergency need for the space. In the case of a violation, a fine is assessed to cover the actual cost of the relocation.

Relocation Citation – A ticket issued to a vehicle relocated on campus due to a parking violation.

Remote Cashiering – An administrative unit within the department, charged with the cash handling functions for the pay lots.

Reserved (Unnumbered) Space – Any unmarked parking space. All spaces on campus are reserved for the permit holders of that lot/garage unless otherwise designated as timed visitor parking.

Reserved Parking – See Prepaid Parking

Resident Student – A person currently enrolled as a student and assigned to campus housing.

Re-sync – The process of reactivating an access device that is out of sequence, usually by the card holder overstaying on the visitor’s level of a garage or by being vended at one of the entrances or exit gates.

Service Permit – A permit available for purchase by an employee or company contracted by the university to complete construction projects or work on equipment or facilities on campus.

Service Space – A parking space on campus reserved 24 hours a day, 7 days a week for vehicles displaying service or maintenance permits.

Set to Neutral - Process of reactivating an access device that is out of sequence. Sequencing issues usually occur when a permit holder overstays on the visitor's level of the garage or is vended at one of the entrances or exit gates.

Special Event Parking – Parking reserved normally in the visitor pay lots for such events as graduation, sporting events, OPAS, move in/move out, etc.

Staff – The personnel employed by the Texas A&M University system who assist in performing the business of the university not associated with teaching, research, or lecturing.

Standing – A condition where a vehicle is stopped but attended by the operator. Standing vehicles are usually found where the vehicle operator is waiting to load/unload passengers or cargo in an area not approved for parking.

Student – A person who is enrolled for the current semester.

Thirty Minute Spaces/ Timed Spaces – Parking spaces on campus limited to a specified amount of time and intended for short term parking only. These spaces are designated by signs and/or paint on the curb/space which indicates the period of time someone may park in the space. These areas are strictly enforced to ensure their availability.

Ticket Spitter – The device located at the entrance to pay lots, which dispenses time marked tickets used to determine fees owed upon exiting the area.

Ticket Writer – A hand-held computer with a printer that dispenses parking citations.

Tow – The removal of a vehicle from campus to an off campus location.

Tow Release – An occurrence when a tow or relocation is in progress and the vehicle's operator arrives at the vehicle. In rare instances, the vehicle may be released to the owner; however, a release citation is issued to cover the time and services of the wrecker company.

Traffic Control – The act performed by parking services officers to alleviate vehicular congestion during peak traffic times and special events.

Transient – An individual that pays each time they use a parking facility, also known as a visitor.

Transit – The portion of this department charged with acquiring, running, and maintaining/servicing the buses owned by this department. As part of their duties they are responsible for maintaining a system of on and off campus bus routes that serve the people of Texas A&M University. People associated with this effort include but are not limited to: bus drivers, bus dispatch workers, trainers, maintenance workers, and clerical staff/supervisors.

Transponder – Device that adheres to the inside of a vehicle's windshield and allows hands-free access to authorized gated facilities.

Transportation Center – Portion of Transportation Services located on Agronomy Road that houses Transit, Fleet, maintenance personnel, and any other person or persons associated with the mission to provide reliable and safe transportation to the affiliates of Texas A&M University.

TXDOT – Texas Department of Transportation

University Affiliate – This category includes any currently employed faculty, staff, or enrolled students.

University Business Space – One of several parking spaces around campus reserved for university affiliates who have a valid business permit displayed in conjunction with a regular valid Texas A&M University permit.

Unnumbered Space - Any unmarked parking space. All spaces on campus are reserved for the permit holders of that lot/garage unless otherwise designated as timed visitor parking.

Validate – The cashiering process by which parking for an individual (usually a visitor), who pulled a spitter ticket for a pay lot, is charged to a per-authorized department, program, or project.

Vehicle Hold – Vehicles that are held by a wrecker service, after having been towed to an impound lot, until all fines are collected and/or any permit in question is surrendered as in the case of that permit being in violation of “Lost/Stolen” or “Altered/Forged” status.

Vehicle Release – A form issued by the cashiers in Customer Service to a vehicle owner after all outstanding balances owed to the department are paid in full. This form authorizes the wrecker service to release the vehicle from impoundment.

Vend – A signal from a card reader, ticket dispenser, or other device, to allow access through a gate. The signal causes the gate to raise, and the gate will close once the vehicle passes through.

Vendor Permit – Permits available for purchase to employees of companies selling products and/or services to departments or individuals on campus.