Returns, Cancellations & Exchanges

License plate becomes permit for customers this fall

Beginning fall semester 2021, Transportation Services transitions to virtual permit parking. Cameras and license plate recognition software will be used to verify parking permissions. Your license plate serves as your permit, rather than a hangtag. Customers with virtual permits must register their license plate, pay for parking permissions, and display their license plate toward the driving aisle.


Permit Return Process

If you no longer want or need your permit, you can return it to Transportation Services for a prorated refund.

Virtual Permits

Physical Permit Hangtags

  • To return your permit hangtag in person, visit the Customer Service Center at Polo Rd. Building, Suite 350
  • To return your permit hangtag by mail, send it to:
    Texas A&M University
    Transportation Services
    1250 TAMU, College Station, TX 77843-1250

FAQ's

I will only need my permit for half the year. Can I get a refund?

If you need to park on campus only for a portion of the year you may return your permit any time before July 17, 2022 for a prorated refund.
NOTE: If you return your permit, you lose your priority as a current permit holder. See Assignment Process

I no longer want my permit but my friend does. Can I just sell it to him/her?

No, parking permits are valid only if purchased from Transportation Services and any citations issued to your permit are your responsibility, regardless of who was driving or who owns the vehicle. If you no longer want or need your permit, return it to Polo Rd. Building, Suite 350 for a prorated refund.

How do I cancel the permit I ordered for 2021–2022? How can I get a refund?

During registration (April 14-July 7, 2021): log in and click cancel. This will cancel your permit request and you will not be charged.

After registration closes on July 7, return your permit to Transportation Services by:

  1. Returning it to a cashier located in Polo Rd. Building, Suite 350
  2. Mailing it to:
    Texas A&M University
    Transportation Services
    1250 TAMU, College Station, TX 77843-1250

Permits returned after August 27, 2021, will receive a prorated refund.

What happens to my permit registration if I return my permit?

You will lose your status as a current permit holder. If you return your permit after completing permit registration you will be considered a NEW customer in the Assignment Process and will lose the guaranteed RENEWAL of your parking permit.

I canceled or returned my permit but have decided that I really still want it. What can I do?

Unfortunately, once a permit is returned or canceled, it is offered to the next customer on the wait list and is no longer available to you. You can add yourself to the available wait list of your choice by logging into My Account.

What happens if I purchase or exchange permits after the registration period begins?

If you purchase or exchange your permit during registration, April 14-July 7, 2021, the cashier will cancel your previous registration request, if applicable, then request to renew the new permit.