COVID-19 parking and transit updates
To self-release the SmartBoot you must first pay your citation and $100* boot fee online at
in-person at Polo Rd. Building, Suite 350 or by calling 1-844-859-1074.
Once payment is received you can remove the boot immediately.
*Effective 9.1.2020 the boot fee will change from $100.00 to $103.00.
Your vehicle was booted based on one or more of the following criteria: 3 or more unpaid parking citations, fines exceeding $160, citation balance due older than 90 days
Booting using the SmartBoot allows the customer to make immediate payment and to self-release the boot—resulting in the least amount of inconvenience to their day.
A vehicle can be booted anytime of the day once the registered owner owes $160 or more in accumulated debt across all vehicles registered by that owner regardless of which specific vehicle has debt.
A customer receives a citation on the vehicle upon the initial offense. Then if the balance remains unpaid:
a courtesy notice one day after citation is issued; seven-day notice; 15-day notice; tow eligible notification; then, monthly notices thereafter.
Yes. If you move the vehicle without paying, you could be considered a runaway, which means your vehicles would be subject to immediate tow at your own expense, and/or additional fines.
If you believe the boot damaged your tire, please take clear pictures of where you believe the boot damaged the tire and email the pictures
along with your violation number or plate number and a brief description of what you think occurred to firstname.lastname@example.org.
Typically, someone will respond within 3 business days.
Concerns can be sent to email@example.com.
Please include your citation or plate number so we can investigate your claim along with any and all information pertaining to the concern.
We will do our best to route your concern to the correct department
A direct phone line is available to the Parking dispatch office.
All calls regarding violations of numbered spaces, parking lots, disabled vehicles, vehicles
booted or towed, should be directed to 979.845.0057.
Dispatch hours may be found on our contact page.
Enforcement services are not available when university offices are officially closed.
You may reach the BDS Towing direct to arrange access to or to recover your vehicle: