Contact Transportation Services

Have questions about parking permits?

If you are trying to reach our Customer Service unit, please be advised we are experiencing a high volume of calls at the moment. Please consider using our Live Chat option (icon in banner) or emailing us at, and we will be happy to assist you as soon as we are able!

Please also visit our Fall 2021 parking changes page for information and frequently asked questions.

Thank you for your patience and understanding!

Customer Assistance Center

Phone: 979.862.7275 (PARK)

Location: Polo Rd. Building, Suite 350

Hours of Operation: M–F 8:00am–5:00pm

Web: Parking webpage

Email: Parking comments/questions


Phone: 979.847.7433 (RIDE)

Email: Transit comments/questions

Web: Transit webpage

Hours of Operation:

Fall/Spring M–F 6:30am–12:00am

Weekend 9:00am–6:00pm


Email: Paratransit comments/questions

Web: Paratransit webpage

Transit Advertising

Web: Transit advertising


Web: Advertising webpage

Bikes / Sustainable Transportation


Web: Sustainable Transportation webpage


Phone: 979.845.5846

Web: Fleet webpage

Special Events & Group Parking

Phone: 979.862.7943

Web: Special Events webpage

Enforcement Dispatch

Phone: 979.845.0057

Hours of Operation:

Fall/Spring M–F 6:00am–10:30pm

Weekend 7:00am–5:30pm



Management / Administrative Office

Phone: 979.845.9700

Management directory

Management org chart

Frequently Asked Questions and Facts about Transportation Services